CrashPirate Legal Notice and Company Information

Who Operates This Website

The website at crashpirate.app is operated by the company behind the CrashPirate casino brand, which conducts its online gaming activity under a Costa Rica data processing registration. Costa Rica is therefore the jurisdiction of registration. We do not publish a company registration number, a registered office street address or a VAT number on this site, and none of those details should be assumed from the footer, which shows the jurisdiction only. Correspondence of any kind should be sent to [email protected].

CrashPirate is not licensed or regulated by the UK Gambling Commission, and the Gambling Act 2005 does not govern the service we provide. Anyone reading this page from the United Kingdom is responsible for confirming that playing on an offshore site is lawful where they live, and should understand that the protections attached to a UK-licensed operator, including its complaint and adjudication routes, do not apply here.

How to Complain and Where It Goes Next

A complaint starts with a written message to [email protected], sent from the address on your account. State the date, the game or transaction concerned and what outcome you are asking for. Live chat agents can open a complaint at any hour, but the written record is kept by email, so please confirm the details there.

Our reply is sent in writing to the same address. If you disagree with the outcome, you can ask for the case to be reviewed by a different member of the support team. We have not named an alternative dispute resolution body, and because CrashPirate holds no UK Gambling Commission licence, UK adjudication schemes attached to that licence are not available. Your statutory consumer rights in the country where you live are not affected.

Who Owns the Content You See

The layout, text, images, logo and brand name of CrashPirate belong to us and may not be copied, scraped or republished without written permission. Game titles, artwork and names shown in the lobby belong to their studios. BGaming, Pragmatic Play, Pragmatic Play Live, Hacksaw Gaming, Endorphina, NetGame, Belatra, Gamzix, 3 Oaks Gaming and InOut each retain the copyright and trademarks in their own titles, and their appearance on our site is a display licence for players only.

Who Is Responsible for What We Publish

We are responsible for the editorial pages of crashpirate.app, including bonus descriptions, payment information and legal pages, and we revise them when the underlying facts change. Game rules, RTP values and payout tables are set by the studios and can be read on the information panel inside each game. If a page here disagrees with a promotion terms panel inside your logged-in account, the terms shown for that specific promotion apply.

Our Registration and Regulator

The table lists the facts we can state about our authorisation.

What We Say About Links to Other Sites

Some pages, the responsible gambling page in particular, point to organisations outside crashpirate.app. We add those links for your benefit, we do not control the content of the destination sites, and we accept no responsibility for what they publish or for any change to their pages after we have linked to them. The same applies to payment provider pages and to any wallet or exchange you use to send cryptocurrency.

How to Write to Us

Email [email protected] for legal correspondence, complaints, data requests and questions about this notice. We do not accept notices by live chat.